Contact Nukleio
Have a question, found a problem, or need help with your account? Contact the Nukleio team and include enough information for us to understand the issue.
Product Support
For help using Nukleio, contact:
Email: nukleio.official@gmail.com
Examples of product support requests include:
- trouble signing in
- problems updating profile or project information
- file or image upload errors
- API key questions
- portfolio integration problems
- unexpected dashboard or analytics behavior
- resume, cover letter, or headshot generation issues
When reporting a technical problem, include:
- the page or feature you were using
- what you expected to happen
- what actually happened
- any error message you received
- your browser and device type
- screenshots, when useful
Do not email passwords, API keys, payment card numbers, or other sensitive credentials.
Billing Support
For subscription, payment, cancellation, or account-plan questions, contact:
Email: nukleio.official@gmail.com
Include the email address associated with your Nukleio account. Do not send complete payment card details. Payments are processed through our payment provider.
Privacy and Data Requests
For questions about personal information, account data, or privacy rights, contact:
Email: nukleio.official@gmail.com
You may contact us to request:
- access to personal information associated with your account
- correction of inaccurate information
- deletion of your account information
- information about how your data is used
- assistance with another privacy-related concern
We may need to verify your identity before completing a request.
See the Privacy Policy for more information.
Security Reports
If you believe you have discovered a security vulnerability, contact:
Email: nukleio.official@gmail.com
Please include:
- a description of the issue
- the affected page, endpoint, or feature
- steps needed to reproduce it
- the potential impact
- supporting screenshots or logs
Do not publicly disclose a vulnerability before we have had a reasonable opportunity to investigate it.
Feedback and Feature Requests
Suggestions for new integrations, AI agents, dashboard features, or documentation improvements are welcome.
Send feedback to:
Email: nukleio.official@gmail.com
We may use submitted feedback to improve Nukleio without an obligation to compensate the person who provided it.
Response Times
We aim to review messages promptly, but response times may vary depending on request volume, complexity, and availability.
For urgent security concerns, clearly include Security Report in the subject line and describe the potential impact.